Privacy Policy

The Apple K Tree respects your privacy and aims to process personal information lawfully, reasonably, and transparently in line with the Protection of Personal Information Act 4 of 2013 (POPIA).

Last updated: 5 April 2026

Who We Are

The Apple K Tree is the responsible party for personal information processed through this website.

Contact email: info@theapplektree.com

Information We Collect

  • Information you submit voluntarily through the contact form, such as your name, email address, and message.
  • Basic technical information that may be recorded by the web server, such as IP address, browser type, device data, and page requests.
  • Operational website data needed to keep the site secure and functioning correctly.

Why We Process Personal Information

  • To respond to enquiries and messages sent through the website.
  • To maintain, secure, and improve the website.
  • To keep basic records of communication and website activity where reasonably necessary.
  • To comply with applicable legal obligations.

How We Use and Protect It

Personal information is used only for legitimate website and communication purposes. We take reasonable technical and organisational steps to protect information against loss, unauthorised access, misuse, alteration, or disclosure.

Sharing of Information

We do not sell personal information. Information may be shared only where necessary to operate the website, deliver messages, comply with the law, or protect rights and security.

Retention

Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected, or as required by law.

Your Rights

  • You may ask what personal information we hold about you.
  • You may ask that inaccurate or incomplete information be corrected.
  • You may object to certain processing where POPIA gives you that right.
  • You may ask that information be deleted where retention is no longer justified or legally required.

Complaints

If you have a privacy concern, please contact us first at info@theapplektree.com. You may also lodge a complaint with the Information Regulator (South Africa).

Information Regulator website: www.inforegulator.org.za
Email: enquiries@inforegulator.org.za
Telephone: +27 (0) 10 023 5200

Updates

This policy may be updated from time to time. The version published on this website is the current version.